Portfolio
An archive of delivered research assignments and expert review cases. Some projects are published in summarised form: the client, detailed data and internal documents are not disclosed owing to confidentiality obligations.
A durable system for measuring satisfaction by service channel and region.
Central government body
17 regions, 12,000 respondents, 2 waves
Published in summarised form in line with the applicable NDA
A composite index the client can calculate in-house each year.
Development institution
5 sub-indices, 31 indicators, pilot in 4 regions
A mixed-design study identifying barriers in the transition from education to employment.
International organisation
3,200 respondents, 24 in-depth interviews, 8 focus groups
Assessment of demand, willingness to pay and barriers by segment.
Large corporate client
2,100 respondents, 6 segments, 10 weeks
Published in summarised form in line with the applicable NDA
Harmonising indicator definitions across departmental reporting.
Sector regulator
4 subordinate organisations, 46 indicators